Korean Customer Service Associate (entry Level)

Bosch Rexroth Pty. Ltd.

Taguig, Philippines
On-site
Korean language fluency
Business english fluency
Respond to user inquiries
Bosch Rexroth Pty. Ltd. is seeking an entry-level Korean Customer Service Associate to join their Taguig, Philippines team. The role involves responding to customer inquiries, managing emergency calls, and ensuring customer satisfaction while adhering to a rotation schedule

Job Summary

  • Receives and professionally responds to user inquiries and requests, offering premium services in daily contact with automobile customers.
  • Follows up on open cases/tickets to ensure proper response and satisfactory resolution, keeping detailed documents regarding problems and solutions.
  • Keeps customers updated on case status and resolution times, demonstrating a strong customer service attitude and attention to detail.

Matching Summary

Match Score: 85

Bosch Rexroth Pty. Ltd. is seeking an entry-level Korean Customer Service Associate to join their Taguig, Philippines team. The role involves responding to customer inquiries, managing emergency calls, and ensuring customer satisfaction while adhering to a rotation schedule.

Skills & Requirements

Must-have

  • Korean language fluency
  • Business English fluency
  • Respond to user inquiries
  • Handle eCall and iCall inquiries
  • Document problems and solutions

Nice-to-have

  • Team player attitude
  • Pro-active and positive
  • Stress resistance in emergencies
  • Quality-conscious and results-driven

Key Requirements

  • Minimum 6 months customer service experience
  • Bachelor’s degree in any field

Work Rights

Not specified

Tailored Resume

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