Gbs Customer Service Clerk

UPS

Seoul, South Korea
Handle customer pick up calls
Track and trace shipments
Manage import export inquiries
The role is responsible for handling customer pick-up calls, tracking, and tracing inquiries with the objective of providing quality telephone customer service

Job Summary

  • The role is responsible for handling customer pick-up calls, tracking, and tracing inquiries with the objective of providing quality telephone customer service.
  • Employees must follow up on customer inquiries to offer quick and accurate resolutions while handling complaints in a professional manner.
  • This position offers an opportunity to work within a Fortune Global 500 organization known for its rewarding culture and talented teams.

Matching Summary

The role is responsible for handling customer pick-up calls, tracking, and tracing inquiries with the objective of providing quality telephone customer service.

Skills & Requirements

Must-have

  • Handle customer pick up calls
  • Track and trace shipments
  • Manage import export inquiries
  • Provide telephone customer service
  • Resolve customer complaints professionally

Nice-to-have

  • Positive and able to work well in a team
  • Demonstrate initiative and determination
  • Work in a fast paced environment
  • Excellent interpersonal skills
  • Confident and trustworthy demeanor

Key Requirements

  • Minimum college or University Diploma/Degree
  • Good command of English
  • Computer Literate
  • Customer Focus
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter