Customer Service Representative

EML

Parramatta, Australia
Not specified; not specified; generous employee be...
Fully remote
Inbound and outbound call handling
Claim administration duties
Microsoft office suite proficiency
The role involves assisting injured workers and employers with the claim process to ensure timely access to services

Job Summary

  • The role involves assisting injured workers and employers with the claim process to ensure timely access to services.
  • Employees will handle telephone enquiries within guidelines while collaborating with specialists to provide expert advice.
  • The company offers a diverse culture with work-from-home flexibility up to 3 days per week after month three.

Matching Summary

The role involves assisting injured workers and employers with the claim process to ensure timely access to services.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Claim administration duties
  • Microsoft Office Suite proficiency

Nice-to-have

  • High level of empathy
  • Solution focused mindset
  • Comfortable with multi-system environment

Key Requirements

  • Full time permanent position starting April 20th 2026
  • Based in Parramatta office

Work Rights

Not specified

Tailored Resume

Cover Letter