Team Leader With German - On-site Timisoara

Concentrix

Timisoara, Romania
Team leadership experience
Call center operations
Performance metric achievement
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability

Job Summary

  • The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability.
  • Concentrix offers a real career and personal growth potential, with about 80% of managers and leaders promoted from within.
  • Benefits include a full-time indefinite contract, performance bonus, flexible benefits, medical subscription, and referral bonus opportunities.

Matching Summary

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability.

Skills & Requirements

Must-have

  • Team leadership experience
  • Call center operations
  • Performance metric achievement
  • German language proficiency C1
  • English language proficiency B2

Nice-to-have

  • Career growth focus
  • Game-changer mindset
  • Advocate for team members

Key Requirements

  • Previous experience in coordinating a team
  • German language proficiency (Minimum C1)
  • English advanced (Minimum B2)
  • Legally authorized to work in Romania

Work Rights

Legally authorized to work in Romania

Tailored Resume

Cover Letter