The role involves customer monitoring and support, handling driver and shipment messages, and processing customer complaints
Job Summary
The role involves customer monitoring and support, handling driver and shipment messages, and processing customer complaints.
Kraftverkehr Nagel SE & Co. KG offers a crisis-proof job in a systemically relevant industry with fair, punctual pay and social benefits.
Benefits include good work-life balance through flexible working hours, career development support, and employee advantages like Corporate Benefits or Jobrad.
Matching Summary
The role involves customer monitoring and support, handling driver and shipment messages, and processing customer complaints.
Skills & Requirements
Must-have
Customer monitoring and support
Handling driver and shipment messages
Processing customer complaints
Creating customer-specific statistics
Monitoring customer shipment deadlines
Nice-to-have
Team spirit
Resilience
Assertiveness
Strong communication skills
Customer orientation
Key Requirements
Completed vocational training
Experience with customers
Proficient in MS-Office and a transport management system