Coordinator, Charter, Event And Community Outreach
City of Ottawa
Ottawa, ON, Canada
$59 211,88 - $83 982,08 annually (2,023 rates of p...
On-site
Customer service and relations skills
Excel proficiency
Sap or related systems knowledge
Responsible for coordinating charter services for special events and managing the Transit Services Community Outreach program
Job Summary
Responsible for coordinating charter services for special events and managing the Transit Services Community Outreach program.
Requires strong customer service, organizational skills, and the ability to work cooperatively with cross-functional teams and external partners.
The role involves liaising with various levels of the organization, community groups, and external partners to ensure excellence in customer service delivery for OC Transpo.
Matching Summary
Responsible for coordinating charter services for special events and managing the Transit Services Community Outreach program.
Salary
$59 211,88 - $83 982,08 annually (2023 rates of pay); Not specified; Not specified
Skills & Requirements
Must-have
Customer service and relations skills
Excel proficiency
SAP or related systems knowledge
Collective agreements and unionized environment
Public transit customer segments understanding
Special events and community outreach management
Nice-to-have
Demonstrated leadership and initiative
Maturity, interpersonal skills, and good judgment
Flexibility and adaptability
Enjoys working with people and diverse communities
Confidentiality and professionalism
Key Requirements
2 year college diploma in Business Administration, Accounting, Customer Service, Communications, Public Relations, Event Planning or related field
Minimum 4 years of experience in business services, customer services, financial transactions, managing special events or promotional activities
Valid Ontario unrestricted G class driver’s license with no more than 6 demerit points
Designated Bilingual (French and English oral, reading, writing)