Customer Banking Specialist - Mount Barker, Sa (15hr/wk)

CommBank

Mount Barker, Sa
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for personal and small business customers

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for personal and small business customers.
  • In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • More specifically, you will build personal connections, assist with technology, assess financial needs, process applications, and proactively engage customers.

Matching Summary

The Retail Bank is the public face of CommBank, delivering a seamless banking experience for personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • loan and credit card applications
  • proactive customer outreach
  • adhere to bank procedures

Nice-to-have

  • passion for service excellence
  • community event participation
  • team safety and wellbeing
  • customer feedback capture

Key Requirements

  • ability to ask right questions
  • act with integrity
  • customer at the center
  • work independently and refer
  • work in busy retail environment
  • holistic customer solutions

Work Rights

Not specified

Tailored Resume

Cover Letter