Lead Patient Service Representative

Summit CityMD

Rockville Centre, NY, United States
$19.28 - $23.61 hourly; not specified; not specifi...
Greeting patients and families
Scheduling patient appointments
Answering telephone promptly
Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures

Job Summary

  • Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.
  • Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.

Salary

$19.28 - $23.61 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Greeting patients and families
  • Scheduling patient appointments
  • Answering telephone promptly
  • Accurate message taking
  • Patient information verification
  • Maintaining patient confidentiality

Nice-to-have

  • Compassionate community of people
  • Innovating value-based care
  • Leveraging integrated applications
  • Customer service skills
  • Positive working relationship with staff

Key Requirements

  • High School Graduate or GED required
  • Associate Degree preferred
  • Heartsaver within 30 days of hire
  • Previous PSR experience preferred
  • Previous office experience preferred
  • Ability to communicate in English
  • Excellent interpersonal and customer service skills
  • Accurate computer data entry skills
  • Ability to organize and perform multiple tasks
  • Knowledge of medical office and terminology preferred
  • Basic proficiency in computer use required
  • Previous experience with Standard Office Technology
  • Experience with EHR, Practice Management System

Work Rights

Not specified

Tailored Resume

Cover Letter