Senior Business Analyst - Servicenow Csm

Takedajobs

Bengaluru, India
Hybrid
Servicenow csm expertise
Data-driven recommendations
Agile and waterfall methodologies
The role involves assessing user and business needs within the ServiceNow ecosystem

Job Summary

  • The role involves assessing user and business needs within the ServiceNow ecosystem.
  • You will provide actionable recommendations to enhance user experience across CSM and S2P modules.
  • Collaboration with stakeholders is key to transforming requirements into comprehensive documentation.

Matching Summary

The role involves assessing user and business needs within the ServiceNow ecosystem.

Skills & Requirements

Must-have

  • ServiceNow CSM expertise
  • Data-driven recommendations
  • Agile and Waterfall methodologies

Nice-to-have

  • Strong communication skills
  • Collaboration with IT teams
  • Industry trend monitoring

Key Requirements

  • Bachelor’s degree in Computer Science
  • 6+ years of experience in ServiceNow solutions
  • 3+ years focused on CSM and S2P modules

Work Rights

Not specified

Tailored Resume

Cover Letter