Product Support Rep - Laboratory Services

Hastings Deering (Australia) Ltd

Brisbane, Australia
Competitive remuneration pyckage; annual salary re...
Experience in laboratory services
Condition monitoring expertise
Technical data interpretation skills
This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling services across assigned accounts

Job Summary

  • This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling services across assigned accounts.
  • Candidates will provide clear technical interpretation of laboratory results to support equipment reliability and maintenance decisions.
  • The company offers competitive remuneration, flexible working arrangements, and access to global career development opportunities through the Sime Darby network.

Matching Summary

This role serves as the primary customer contact for laboratory and Scheduled Oil Sampling services across assigned accounts.

Salary

Competitive remuneration package; Annual salary reviews; Paid parental leave options

Skills & Requirements

Must-have

  • Experience in laboratory services
  • Condition monitoring expertise
  • Technical data interpretation skills
  • Customer engagement experience
  • Fleet and sampling data analysis

Nice-to-have

  • Power BI exposure
  • Training delivery capability
  • Strong relationship building
  • Face-to-face interaction skills
  • Growth mindset for service adoption

Key Requirements

  • Experience in heavy industry or mining environment
  • Proven capability managing multiple customer accounts
  • Experience delivering technical training to stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter