Reservation Agent

Sofitel Sydney Wentworth

Khao Lak, Thailand
On-site
Excellent customer service
Opera and tars systems
Hotel selling strategy
The Pullman Khao Lak Resort is seeking a Reservation Agent to maximize revenue through effective communication and customer service. The ideal candidate should have experience in hotel reservations, strong attention to detail, and the ability to work under pressure

Job Summary

  • Accountable for maximizing revenue by converting reservation inquiries in accordance with the hotel selling strategy and providing an excellent standard of customer service.
  • To be fully knowledgeable in the operation, functionality, and standards required in using Opera and TARS Systems.
  • A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience.

Matching Summary

Match Score: 85

The Pullman Khao Lak Resort is seeking a Reservation Agent to maximize revenue through effective communication and customer service. The ideal candidate should have experience in hotel reservations, strong attention to detail, and the ability to work under pressure.

Skills & Requirements

Must-have

  • excellent customer service
  • Opera and TARS Systems
  • hotel selling strategy
  • maximize hotel revenue

Nice-to-have

  • knowledge of local area
  • committed to working together
  • inclusive company

Key Requirements

  • Previous experience in hotel reservations
  • Excellent communication skills
  • Familiarity with hotel reservation systems
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter