Degree Program Operations Specialist (ncr Region)

Coursera

India
**
4-5 years professional operations experience
Partner-facing customer success background
Google workspace and spreadsheet proficiency
** Coursera is seeking a Degree Program Operations Specialist to join its Degrees Success Team in India. The role focuses on managing operational support for online degree programs, ensuring smooth cohort launches and enhancing partner relationships. **

Job Summary

  • Coursera partners with over 375 leading universities to offer scalable online degree programs and credentials.
  • The role involves coordinating cohort launches, resolving learner account issues, and providing platform training to university partners.
  • Candidates must demonstrate strong attention to detail while managing multiple workflows in a fast-paced, partner-facing environment.

Matching Summary

Match Score: 75

** Coursera is seeking a Degree Program Operations Specialist to join its Degrees Success Team in India. The role focuses on managing operational support for online degree programs, ensuring smooth cohort launches and enhancing partner relationships. **

Skills & Requirements

Must-have

  • 4-5 years professional operations experience
  • Partner-facing customer success background
  • Google Workspace and spreadsheet proficiency
  • Cross-functional workflow coordination
  • Data analysis for roster discrepancies

Nice-to-have

  • Experience in SaaS or technical environments
  • Proactive problem-solving mindset
  • Ability to explain technical processes clearly
  • Fast-paced iterative work environment
  • Global distributed team collaboration

Key Requirements

  • 4/5+ years of professional experience
  • Experience in partner-facing roles
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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