Revenue Officer I - Fayetteville

dac.nc.gov

Fayetteville, North Carolina, US
Base: $48,000 - $79,504; bonus/equity: not specifi...
Hybrid (minimum of two days in the office)
Resolve tax law questions
Increase taxpayer compliance
Professional customer service
The North Carolina Department of Revenue is seeking a Revenue Officer I for their Fayetteville Service Center. This hybrid position focuses on educating taxpayers, ensuring tax compliance, and providing professional customer service while requiring strong conflict resolution and independent working skills

Job Summary

  • The primary purpose of the Revenue Officer I is to answer technical tax law questions and resolve relevant issues and increase compliance by ensuring the appropriate amount of tax is reported and paid by each taxpayer.
  • This position has been established as hybrid teleworking with a minimum starting salary of $48,000.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, and paid time off.

Matching Summary

Match Score: 85

The North Carolina Department of Revenue is seeking a Revenue Officer I for their Fayetteville Service Center. This hybrid position focuses on educating taxpayers, ensuring tax compliance, and providing professional customer service while requiring strong conflict resolution and independent working skills.

Salary

Base: $48,000 - $79,504; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits package

Skills & Requirements

Must-have

  • Resolve tax law questions
  • Increase taxpayer compliance
  • Professional customer service
  • Timely enforcement action
  • Communicate with taxpayers
  • Handle emotional situations professionally

Nice-to-have

  • Develop career paths
  • Serve North Carolina citizens
  • Commitment to integrity and fairness

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • Access to reliable transportation and a valid driver's license
  • Federal and state criminal background checks
  • Tax compliance verification

Work Rights

Not specified

Tailored Resume

Cover Letter