Call Center Agent

AIG

Mexico City, Mexico
Not specified; not specified; comprehensive benefi...
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Assisting with claims procedures
Policy status verification inquiries
Processing online policy payments
** AIG is seeking a Call Center Agent in Mexico City to assist customers with various inquiries related to insurance policies and claims. The position emphasizes collaboration and offers a comprehensive benefits package to support employee wellbeing and professional development. **

Job Summary

  • The Call Center Agent is responsible for providing immediate assistance regarding endorsement procedures, policy status, collections, renewals, and claims follow-up.
  • This position is part of the Mexico Contact Center team where agents assist customers before and after a claim occurs during specific business hours.
  • AIG values in-person collaboration as a vital part of its culture and offers a comprehensive Total Rewards Program focused on health, wellbeing, and financial security.

Matching Summary

Match Score: 75

** AIG is seeking a Call Center Agent in Mexico City to assist customers with various inquiries related to insurance policies and claims. The position emphasizes collaboration and offers a comprehensive benefits package to support employee wellbeing and professional development. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Assisting with claims procedures
  • Policy status verification inquiries
  • Processing online policy payments
  • Guiding customers through renewal process

Nice-to-have

  • In-person collaboration skills
  • Commitment to inclusion culture
  • Interest in professional development

Key Requirements

  • Must be available for Monday-Friday shifts
  • Ability to work primarily in-office
  • No specific education or license mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter