Contact Center - Am

OCBC Bank

Ocbc Malaysia, Malaysia
Customer-focused and empathetic
Strong problem-solving skills
Excellent communication skills
As a Contact Center Agent at OCBC, you'll have the opportunity to make a real difference in people's lives

Job Summary

  • As a Contact Center Agent at OCBC, you'll have the opportunity to make a real difference in people's lives.
  • You will respond to customer inquiries and resolve complaints in a professional manner.
  • OCBC offers industry-leading learning and professional development opportunities.

Matching Summary

As a Contact Center Agent at OCBC, you'll have the opportunity to make a real difference in people's lives.

Skills & Requirements

Must-have

  • Customer-focused and empathetic
  • Strong problem-solving skills
  • Excellent communication skills

Nice-to-have

  • Proactive attitude
  • Ability to work with diverse groups
  • Interest in professional development

Key Requirements

  • Degree or diploma in any field
  • 1-2 years of customer-facing experience
  • Strong focus on customer service

Work Rights

Not specified

Tailored Resume

Cover Letter