After Hours Optimiser

nbn

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After hours coordination
Real-time jeopardy management
Technician query response
** The After Hours Optimiser role at nbn offers a unique opportunity to contribute to Australia’s telecommunications infrastructure by overseeing field operations during non-standard hours. The position emphasizes coordination, communication, and safety management, requiring a candidate with experience in planning or scheduling in a large operational environment. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 75

** The After Hours Optimiser role at nbn offers a unique opportunity to contribute to Australia’s telecommunications infrastructure by overseeing field operations during non-standard hours. The position emphasizes coordination, communication, and safety management, requiring a candidate with experience in planning or scheduling in a large operational environment. **

Skills & Requirements

Must-have

  • After hours coordination
  • Real-time jeopardy management
  • Technician query response
  • Stakeholder communication
  • HSE checkpoints

Nice-to-have

  • Composed and attentive
  • Collaborative approach
  • Managing competing priorities
  • Warm and clear communication
  • Creating structure in dynamic situations

Key Requirements

  • Planning, scheduling or dispatch experience
  • Telecommunications or similar field experience
  • Working knowledge of nbn network
  • Understanding of service activation processes
  • Understanding of service assurance processes

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter