Junior Field It Support

Ticketmaster

Dublin, Ireland
Fully remote
Technical support for hardware and software
On-site and remote troubleshooting
Installation of network devices
The Technology Support team provides technical support and installation services across various business units and client bases, ensuring successful delivery of major events and festivals

Job Summary

  • The Technology Support team provides technical support and installation services across various business units and client bases, ensuring successful delivery of major events and festivals.
  • The role involves supporting Ticketmaster proprietary software and hardware, including ticket printers, handheld devices, and point of sale systems, often in pressurised live event environments.
  • Ticketmaster fosters an inclusive culture with a 'Fan First' mindset, encouraging professional development and valuing diversity and teamwork.

Matching Summary

The Technology Support team provides technical support and installation services across various business units and client bases, ensuring successful delivery of major events and festivals.

Skills & Requirements

Must-have

  • Technical support for hardware and software
  • On-site and remote troubleshooting
  • Installation of network devices
  • Customer focused service delivery
  • Valid clean driving licence
  • Ability to work nights, weekends, holidays

Nice-to-have

  • Interest in wired and wireless networking
  • Good interpersonal and communication skills
  • Detail oriented and organised
  • Dynamic to meet live entertainment needs
  • Teamwork and integrity values

Key Requirements

  • Valid clean driving licence
  • Fluent English communication skills
  • Ability to travel
  • Willingness to work nights, weekends, holidays

Work Rights

Not specified

Tailored Resume

Cover Letter