Senior Customer Success Manager (aarhus / Hybrid)

PriceShape

Aarhus, Denmark
Base: competitive salary; bonus/equity: commission...
On-site
Customer success management
Strategic b2b account management
Senior stakeholder engagement
Join PriceShape as a Senior Customer Success Manager at our Aarhus headquarters, leading strategic accounts, influencing executive decision-makers, and delivering measurable outcomes

Job Summary

  • Join PriceShape as a Senior Customer Success Manager at our Aarhus headquarters, leading strategic accounts, influencing executive decision-makers, and delivering measurable outcomes.
  • This role offers ownership of strategic accounts with a collaborative commercial setup across Sales, Customer Success, Marketing, and Product, within a fast-growing SaaS company with strong international ambitions.
  • PriceShape values high ambitions, work-life balance, trust, and personal and professional growth, providing a supportive international team, flexible hybrid work, and a competitive compensation package.

Matching Summary

Join PriceShape as a Senior Customer Success Manager at our Aarhus headquarters, leading strategic accounts, influencing executive decision-makers, and delivering measurable outcomes.

Salary

Base: Competitive salary; Bonus/Equity: Commission program; Benefits: Pension, health insurance, flexible hours

Skills & Requirements

Must-have

  • Customer Success management
  • Strategic B2B account management
  • Senior stakeholder engagement
  • CRM and Customer Success platforms
  • Analytical business insight
  • Commercial relationship management
  • English fluency

Nice-to-have

  • Experience in e-commerce or retail
  • Pricing strategy exposure
  • SaaS solutions experience
  • Additional language skills
  • Use of AI tools for customer insights
  • Mentoring and team support
  • Customer advocacy initiatives

Key Requirements

  • 5–8+ years Customer Success or Account Management
  • Experience managing complex B2B portfolios
  • Proven track record in adoption and revenue growth
  • Senior stakeholder engagement experience
  • Structured account management approach
  • Fluent English

Work Rights

Not specified

Tailored Resume

Cover Letter