Otis is seeking a Senior Service Supervisor for their Field Service team in Mississauga, Ontario, to oversee field staff management and training while ensuring customer satisfaction and safety compliance. The candidate should have relevant supervisory experience, preferably in the elevator industry, and possess strong communication and leadership skills
Job Summary
The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety.
This individual will also lead operational efforts and ensure superior customer satisfaction.
We offer you remuneration in accordance with local standards plus: Customize for local benefits here including vacation and bonuses.
Matching Summary
Match Score: 85
Otis is seeking a Senior Service Supervisor for their Field Service team in Mississauga, Ontario, to oversee field staff management and training while ensuring customer satisfaction and safety compliance. The candidate should have relevant supervisory experience, preferably in the elevator industry, and possess strong communication and leadership skills.
Skills & Requirements
Must-have
Field safety management
Customer satisfaction
Field maintenance operations
Technical support
Repair order authorization
Nice-to-have
International talent driven company
Crisis-proof industry
Diverse global team
Innovation and continuous improvement
Key Requirements
High school education required
At least 5 years relevant work experience
Experience leading a team of technicians preferred