Global Front End Specialist-vois

Vodafone

Bangalore, India
On-site
Telecom fixed line products and technologies
Sdh, ip, and routing/switching concepts
End-to-end customer order lifecycle management
Manage the end-to-end lifecycle of fixed line customer orders, from validation and feasibility to network provisioning and closure

Job Summary

  • Manage the end-to-end lifecycle of fixed line customer orders, from validation and feasibility to network provisioning and closure.
  • Create and manage customer orders within workflow systems, adhering to agreed SLAs and quality standards.
  • Collaborate closely with solution sales, feasibility planners, and order workflow managers to enable first-time-right order placement.

Matching Summary

Manage the end-to-end lifecycle of fixed line customer orders, from validation and feasibility to network provisioning and closure.

Skills & Requirements

Must-have

  • Telecom fixed line products and technologies
  • SDH, IP, and routing/switching concepts
  • End-to-end customer order lifecycle management
  • Workflow and inventory systems
  • SAP, Cramer, MSP, SD-WAN platforms

Nice-to-have

  • JavaScript or Python for automation
  • Customer focus and adaptability
  • Continuous process improvement ideas

Key Requirements

  • 2-3 years in a telecom operational role
  • Full-time university degree
  • Basic understanding of financial metrics

Work Rights

Not specified

Tailored Resume

Cover Letter