Vodafone is seeking a Specialist in Quality Assurance to ensure the integrity and optimization of their products and services in Lesotho. The ideal candidate will have a strong background in telecom product development, quality management, and experience in testing digital journeys and customer interactions
Job Summary
Ensure all products, services, and digital journeys are thoroughly tested and optimized before and after launch.
Collaborate with various teams including Products & Pricing, Marketing, Digital, and Technology throughout development cycles.
Monitor KPIs and customer adoption patterns post-launch to identify potential defects or performance gaps.
Matching Summary
Match Score: 85
Vodafone is seeking a Specialist in Quality Assurance to ensure the integrity and optimization of their products and services in Lesotho. The ideal candidate will have a strong background in telecom product development, quality management, and experience in testing digital journeys and customer interactions.
Skills & Requirements
Must-have
test case development and execution
product and service validation
digital journey testing
compliance with requirements
defect analysis and reporting
Nice-to-have
customer experience optimization
telecom product lifecycle understanding
data analysis for trends
Key Requirements
3-5 years' experience in Quality Assurance
Degree in Business, Quality Management, Engineering, IT, or related field
Experience in telecom, customer experience, IT, or service delivery is an advantage