Specialist: Branded Channel

Vodafone

Cape Town, South Africa
On-site
Drive sales and service performance
Manage branded channel compliance
Achieve tnps and nps targets
The Branded Channel Specialist role is responsible for driving sales, service performance, and business model compliance across segments and branded channels, while building and maintaining relationships with key stakeholders

Job Summary

  • The Branded Channel Specialist role is responsible for driving sales, service performance, and business model compliance across segments and branded channels, while building and maintaining relationships with key stakeholders.
  • Responsibilities include sales management, distribution and marketing management, customer experience management, operations excellence, and relationship management to support branded retail operational excellence.
  • The company offers enticing incentive programs, competitive benefit packages including retirement funds, risk benefits, medical aid, and discounts on cell phone, data, and fibre connections.

Matching Summary

The Branded Channel Specialist role is responsible for driving sales, service performance, and business model compliance across segments and branded channels, while building and maintaining relationships with key stakeholders.

Skills & Requirements

Must-have

  • Drive sales and service performance
  • Manage branded channel compliance
  • Achieve tNPS and NPS targets
  • Monitor competitor activities
  • Manage store operational compliance
  • Drive Retail Spirit Beat completion

Nice-to-have

  • Customer centric and ‘can do’ culture
  • Adapting and Responsive to Change
  • Creative and innovative
  • Good business acumen
  • Holistic thinking ability

Key Requirements

  • Matric / Grade 12
  • 3 year commercial diploma or degree (NQF 6 or higher)
  • 3-5 years relevant experience
  • Work experience in telecommunications industry (beneficial)
  • Drivers Licence
  • Own vehicle for business travel

Work Rights

Not specified

Tailored Resume

Cover Letter