Centralized Call Center Associate Iii - Ortho

MultiCare

Base: $21.47 - $31.20 usd; bonus/equity: not speci...
Epic electronic scheduling system experience
Minimum three years customer service experience
Medical terminology knowledge

Salary

Base: $21.47 - $31.20 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, retirement, paid time off

Skills & Requirements

Must-have

  • Epic electronic scheduling system experience
  • Minimum three years customer service experience
  • Medical terminology knowledge

Nice-to-have

  • Exceptional time management skills
  • Ability to communicate with diverse populations
  • Problem-solving within scope of responsibilities

Key Requirements

  • Minimum 3 years customer/patient experience OR 6 months Call Center Associate II Healthcare metrics
  • Epic experience required
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter