Client Contact Associate Iii With English And Italian Language Skills (fixed-term Contract +/- 18 Months)

Worldpay (FIS)

Poznan, Poland
**
Fluent english c1 level
Good knowledge of italian language
1-2 years finance experience
** Worldpay (FIS) is seeking a Client Contact Associate III fluent in English and preferably Italian for a fixed-term contract in Poznan, Poland. The role involves responding to customer inquiries, problem-solving, and participating in process improvement projects within a diverse and inclusive work environment. **

Job Summary

  • The role involves responding to telephone and written inquiries from customers and consultants while finding solutions to their problems.
  • Candidates will verify customer orders, manage escalations, and participate in projects to improve company processes.
  • The position offers the option to work fully remotely with necessary equipment provided by the company.

Matching Summary

Match Score: 75

** Worldpay (FIS) is seeking a Client Contact Associate III fluent in English and preferably Italian for a fixed-term contract in Poznan, Poland. The role involves responding to customer inquiries, problem-solving, and participating in process improvement projects within a diverse and inclusive work environment. **

Skills & Requirements

Must-have

  • Fluent English C1 level
  • Good knowledge of Italian language
  • 1-2 years finance experience
  • Customer service spoken and written skills
  • High accuracy and quality standards

Nice-to-have

  • Independent and team-oriented work style
  • High resilience without losing focus
  • Strong organizational skills
  • Participation in process improvement projects
  • Interest in fintech industry innovation

Key Requirements

  • 1-2 years of work experience
  • Experience in finance sector
  • Fluent English (C1) and Italian language skills

Work Rights

Not specified

Tailored Resume

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