Operations Associate Director - Hih - Evernorth

Cigna

Hyderabad, India
Strategic operational leadership
Analytics, wfm, print & distribution
Data-driven decision making
Provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions

Job Summary

  • Provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions.
  • Lead diverse teams, foster innovation, and collaborate with senior leaders to align site operations with enterprise priorities.
  • Build and nurture high-performing teams across multiple disciplines and implement talent strategies to attract, retain, and develop specialized skill sets.

Matching Summary

Provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions.

Skills & Requirements

Must-have

  • Strategic operational leadership
  • Analytics, WFM, Print & Distribution
  • Data-driven decision making
  • Global matrixed environment
  • Continuous improvement and automation

Nice-to-have

  • Foster innovation and collaboration
  • Talent development and retention
  • Enterprise collaboration
  • Business insight and persuasion

Key Requirements

  • Bachelor’s degree in Business, Operations, Analytics, or related field; MBA preferred
  • 16+ years of progressive experience in operations leadership
  • Proven ability to lead large, multi-functional teams
  • Expertise in business intelligence tools, WFM platforms, and operational technologies
  • Experience influencing senior leadership

Work Rights

Not specified

Tailored Resume

Cover Letter