Sr. Client Success Manager Ii

Alkami Technology

Remote, US
Base: $126,000 - $140,000; bonus/equity: not speci...
**
3+ years consulting practice experience
4+ years customer success or b2b saas experience
Experience managing large enterprise clients
** Alkami Technology is seeking a Sr. Client Success Manager to support key clients in maximizing value from their digital banking solutions. The ideal candidate will have extensive experience in customer success, consulting, and digital transformation, particularly within the FinTech sector. **

Job Summary

  • The role involves providing strategic direction to clients on maximizing value through Alkami's unified digital banking platform.
  • Candidates must demonstrate thought leadership by collaborating with internal teams to drive innovation and share insights.
  • Alkami offers a remote-first environment with unlimited paid time off, a 401(k) match, and a culture recognized as a Best Place to Work in Fintech.

Matching Summary

Match Score: 75

** Alkami Technology is seeking a Sr. Client Success Manager to support key clients in maximizing value from their digital banking solutions. The ideal candidate will have extensive experience in customer success, consulting, and digital transformation, particularly within the FinTech sector. **

Salary

Base: $126,000 - $140,000; Bonus/Equity: Not specified; Benefits: Unlimited PTO, 401(k) match, remote-first

Skills & Requirements

Must-have

  • 3+ years consulting practice experience
  • 4+ years Customer Success or B2B SaaS experience
  • Experience managing large enterprise clients
  • Strong project management background
  • Solid SaaS implementation expertise

Nice-to-have

  • Leading digital transformation in FinTech
  • Knowledge of bank operations and digital banking
  • Proficiency with Google Slides and CS tools
  • Experience at a Financial Institution
  • Ability to travel up to 25%

Key Requirements

  • 3+ years consulting experience
  • 4+ years Customer Success/B2B SaaS experience
  • Expertise in enterprise client management
  • Eligible to work in the US without sponsorship

Work Rights

Must be eligible to work in the US

Tailored Resume

Cover Letter