This role serves as the central guardian of process standards to ensure high-quality execution during Coupang's rapid international expansion in Taiwan
Job Summary
This role serves as the central guardian of process standards to ensure high-quality execution during Coupang's rapid international expansion in Taiwan.
The specialist will drive auditing and stewardship of customer experience across the FC Hub network while managing cross-functional teams without direct reporting lines.
Candidates must perform deep-dive analyses on quality defects to identify systemic issues and collaborate with logistics leadership to roll out new workflows.
Matching Summary
This role serves as the central guardian of process standards to ensure high-quality execution during Coupang's rapid international expansion in Taiwan.
Skills & Requirements
Must-have
Sortation logistics operations experience
Quality auditing in fulfillment environments
Root cause analysis and deep dive skills
Cross-functional stakeholder influence
Data-driven operational improvement
Nice-to-have
Six Sigma Green Belt or Black Belt certification
SQL proficiency for independent tracking
Tableau data visualization expertise
International business expansion background
Experience with global process standardization
Key Requirements
Bachelor's degree in Logistics, Supply Chain, or Industrial Engineering
3 years of experience in sortation logistics or quality auditing
Proven ability to manage cross-functional projects in fast-paced settings