Specialist, Servicenow Platform Engineering - Operations Coordinator

Merck & Co., Inc.

Hyderabad, India
Hybrid
Servicenow platform support
Tier 1 and tier 2 operational support
Servicenow development background
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products

Job Summary

  • Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
  • The role will collaborate with cross-functional teams to provide tier 1 and tier 2 level operational support for the ServiceNow applications deployed for Merck.
  • Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities.

Matching Summary

Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

Skills & Requirements

Must-have

  • ServiceNow platform support
  • Tier 1 and Tier 2 operational support
  • ServiceNow development background
  • ITIL processes and best practices
  • Agile development methodologies

Nice-to-have

  • Enterprise collaboration tools
  • Passion for data and analytics
  • Digital transformation journey

Key Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related
  • 5+ years of ServiceNow support experience
  • ServiceNow Certified Application Developer (CAS) highly desirable
  • ServiceNow Certified Implementation Specialist (CIS) highly desirable

Work Rights

Not specified

Tailored Resume

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