The Assistant Guest Services Manager plays a key leadership role in ensuring our elevated standards of luxury service remain consistent throughout this period of transition
Job Summary
The Assistant Guest Services Manager plays a key leadership role in ensuring our elevated standards of luxury service remain consistent throughout this period of transition.
In this role, you will support an engaged Guest Services team, contribute to the success of Front Office operations, and lead the Bell Desk team with confidence and professionalism.
Subsidized staff accommodation assistance provided, one complimentary meal per shift, and employee travel program with discounts are among the perks.
Matching Summary
The Assistant Guest Services Manager plays a key leadership role in ensuring our elevated standards of luxury service remain consistent throughout this period of transition.
Skills & Requirements
Must-have
Guest Services operations
Bell Desk leadership
Front Office support
guest satisfaction
team supervision and training
operational excellence
Nice-to-have
living and working in unique locations
leading teams through change
personalized guest service
building local relationships
Key Requirements
Valid Alberta Driver’s Licence
1–2 years Rooms managerial experience
Proficient in Microsoft Office, Opera, Royal Service Manager, iConcierge