Customer Service Representative

Bass Pet Resort

Humble, TX, United States
Base: $14.00 - $16.00 ph doe; bonus/equity: tips; ...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins/check-outs, and responding to complaints.
  • Perks include full-time health, mental health, and telehealth benefits, with pay starting at $14.00 - $16.00 /hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $14.00 - $16.00 /hour DOE; Bonus/Equity: tips; Benefits: Full-Time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Responding to complaints with patience
  • Keeping lobby clean and welcoming
  • People-person and pet-person

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones and customers
  • Charm of a customer service pro
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter