Devops Service Engineer - Cct

Vodafone

İstanbul, Turkey
On-site
Genesys pureconnect
Genesys pureengage
Outbound call center technologies
Vodafone is shaping the future of connectivity and offers opportunities for career growth while maintaining a work-life balance

Job Summary

  • Vodafone is shaping the future of connectivity and offers opportunities for career growth while maintaining a work-life balance.
  • The role involves being responsible and Service Owner for Genesys Outbound Call Center Technologies products and services, ensuring 7/24 Level 2 Operations.
  • The company is focused on connecting people, solving complex challenges, and creating a sustainable and more inclusive world.

Matching Summary

Vodafone is shaping the future of connectivity and offers opportunities for career growth while maintaining a work-life balance.

Skills & Requirements

Must-have

  • Genesys PureConnect
  • Genesys PureEngage
  • Outbound Call Center Technologies
  • SIP
  • TCP/IP networking
  • UNIX/ Linux/Windows Operating system

Nice-to-have

  • Global mission
  • Work-life balance
  • Sustainable and inclusive world
  • Career growth opportunities

Key Requirements

  • Significant experience Outbound Call Center Technologies
  • Significant experience Genesys products
  • Experience Preview/Predictive Call Scenarios
  • Experience SIP
  • Experience TCP/IP networking
  • Experience UNIX/ Linux/Windows
  • Experience .NET Applications, Java
  • Experience application servers
  • Experience web servers
  • Experience databases
  • Experience monitoring tools

Work Rights

Not specified

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