Specialist: Customer Insights

Vodafone

Polokwane, South Africa
On-site
Deep analysis of sales and revenue
Competitor products and services monitoring
Customer appreciation trackers analysis
To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes, including macro-economic factors and competitor products

Job Summary

  • To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes, including macro-economic factors and competitor products.
  • Your responsibilities will include deep analysis of sales and revenue performance at a customer segment, product, channel, and geographic level, and providing insights and recommendations to various stakeholders.
  • We make an impact by offering enticing incentive programs and competitive benefit packages, including retirement funds, risk benefits, and medical aid benefits.

Matching Summary

To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes, including macro-economic factors and competitor products.

Skills & Requirements

Must-have

  • Deep analysis of sales and revenue
  • Competitor products and services monitoring
  • Customer appreciation trackers analysis
  • Drive local implementation of CXX strategy
  • Big data analytics
  • Translate complex data into insights

Nice-to-have

  • Telco/FMCG knowledge
  • Excellent storytelling to convey findings
  • Build strong relationships with stakeholders

Key Requirements

  • 3 year Commercial/Data Analytics/Statistics/Marketing/Economics degree (NQF 6 or higher) or SAQA accredited equivalent
  • 3-5 years relevant experience
  • Valid Driver’s licence

Work Rights

Not specified

Tailored Resume

Cover Letter