Specialist: Branded Channel

Vodafone

Ermelo, South Africa
On-site
Branded channel sales and service
Trade partner relationship management
Customer experience improvement
The role is responsible for driving sales, service performance, and business model compliance across segments and branded channels, building and maintaining relationships with key stakeholders

Job Summary

  • The role is responsible for driving sales, service performance, and business model compliance across segments and branded channels, building and maintaining relationships with key stakeholders.
  • Responsibilities include managing sales targets, handling escalations, ensuring product and service implementation, monitoring competitor activities, and driving customer experience.
  • The company offers enticing incentive programs, competitive benefit packages including retirement funds, risk benefits, medical aid, and various staff discounts.

Matching Summary

The role is responsible for driving sales, service performance, and business model compliance across segments and branded channels, building and maintaining relationships with key stakeholders.

Skills & Requirements

Must-have

  • Branded channel sales and service
  • Trade partner relationship management
  • Customer experience improvement
  • Operational compliance monitoring
  • Sales and service reporting
  • Digital capabilities adoption

Nice-to-have

  • Creative and innovative thinking
  • Holistic business acumen
  • Customer-centric culture
  • Adaptable and responsive to change

Key Requirements

  • Matric / Grade 12
  • 3 year commercial diploma or degree (NQF 6 or higher)
  • 3-5 years relevant experience
  • Valid drivers license (Code EB or EC)
  • Own vehicle

Work Rights

Not specified

Tailored Resume

Cover Letter