Senior Executive - Network Monitoring Engineer - Pune Sp

Vodafone

Pune, India
On-site
Proactive network monitoring
Customer fault report response
Timely diagnostics and fault clearance
Join Vodafone to shape the future of connectivity and grow your career while finding a balance between work and life

Job Summary

  • Join Vodafone to shape the future of connectivity and grow your career while finding a balance between work and life.
  • Proactively monitor customer networks, respond to fault reports, perform diagnostics, and ensure timely escalations and ticket updates.
  • Be part of a leading international Telco committed to using connectivity as a force for good, fostering diversity, and ensuring everyone feels valued and included.

Matching Summary

Join Vodafone to shape the future of connectivity and grow your career while finding a balance between work and life.

Skills & Requirements

Must-have

  • Proactive network monitoring
  • Customer fault report response
  • Timely diagnostics and fault clearance
  • Accurate ticket detail entry
  • Adherence to quality procedures
  • Awareness of SLA agreements
  • 24/7 rotation shift work

Nice-to-have

  • Global mission and impact
  • Work-life balance opportunities
  • Team member support
  • Continuous self-development

Key Requirements

  • CCNA level network understanding
  • BE/B. Tech engineer qualification
  • Excellent communication and email writing skills
  • Ability to work 24/7 rotation shift

Work Rights

Not specified

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