We are seeking an experienced network professional to provide second-line technical support for enterprise customers across Vodafone UK’s SDH and Optical platforms
Job Summary
We are seeking an experienced network professional to provide second-line technical support for enterprise customers across Vodafone UK’s SDH and Optical platforms.
The role plays a critical part in resolving complex incidents, leading technical escalations, and safeguarding customer experience and brand reputation through effective stakeholder and customer engagement.
Exposure to complex, high-impact enterprise network environments within Vodafone UK operations and opportunities to influence service quality, customer experience, and operational best practices.
Matching Summary
We are seeking an experienced network professional to provide second-line technical support for enterprise customers across Vodafone UK’s SDH and Optical platforms.