Product Support Specialist - Ecommerce

CommSec

Multiple Locations
Fully remote
Experience in ecommerce
Technical troubleshooting expertise
Strong knowledge in payment gateway
You will be the friendly voice our business customers hear when they contact us

Job Summary

  • You will be the friendly voice our business customers hear when they contact us.
  • We support our customers to operate and grow their business through innovative payment solutions.
  • Our eCommerce Product Team is continually growing and going through a massive digital transformation.

Matching Summary

You will be the friendly voice our business customers hear when they contact us.

Skills & Requirements

Must-have

  • experience in eCommerce
  • technical troubleshooting expertise
  • strong knowledge in payment gateway

Nice-to-have

  • excellent customer service
  • passion for finding solutions
  • ability to pick up new technologies

Key Requirements

  • prior technical troubleshooting expertise
  • experience with high volume inquiries
  • strong focus on collaboration

Work Rights

Not specified

Tailored Resume

Cover Letter