The role is essential in ensuring smooth order processing and exceptional customer service for a luxury interiors brand
Job Summary
The role is essential in ensuring smooth order processing and exceptional customer service for a luxury interiors brand.
Candidates will be responsible for maintaining accurate records, managing shipping statuses, and supporting operational tasks for efficient fulfillment.
The company offers a full spectrum of benefits including medical, dental, vision, 401(k), and paid time off.
Matching Summary
The role is essential in ensuring smooth order processing and exceptional customer service for a luxury interiors brand.
Salary
Base: $26.00 - $29.00; Bonus/Equity: Annual discretionary incentive and equity awards available; Benefits: Full spectrum including Medical, Dental, Vision, 401(k), PTO
Skills & Requirements
Must-have
Answer incoming customer calls
Verify outstanding information for orders
Complete motor programming charts accurately
Manage shipping status reports
Process outstanding balances from customers
Enter order samples into system
Maintain organized records in DocuWare
Nice-to-have
Detail-oriented and proactive approach
Strong attention to detail skills
Excellent communication abilities
Ability to multitask in fast-paced environment
Previous customer service experience preferred
Key Requirements
High school diploma or equivalent required
Associate degree preferred
Proficiency in Microsoft Office Suite
Familiarity with document management systems like DocuWare