Manage Operational performance by supporting Team Managers, ensuring smooth migrations, identifying risks, and monitoring SLAs and key metrics
Job Summary
Manage Operational performance by supporting Team Managers, ensuring smooth migrations, identifying risks, and monitoring SLAs and key metrics.
Directly manage and coach Team Managers and their teams, focusing on performance management, talent development, and fostering an inclusive, high-performing environment.
Drive a culture of continuous improvement and operations excellence, partnering with global teams, coordinating ERP deployments, and acting as a subject matter expert.
Matching Summary
Manage Operational performance by supporting Team Managers, ensuring smooth migrations, identifying risks, and monitoring SLAs and key metrics.
Skills & Requirements
Must-have
Manage Operational performance
Source to Pay, Order to Cash, Record to Report
Ensure regulatory requirements
Drive efficiency targets
Lead through transitions
Manage and coach Team Managers
Build and lead engaged teams
Manage business relationships
Drive Process strategy
Continuous improvement and operations excellence
Nice-to-have
Foster an inclusive environment
Talent development and succession planning
Process maturity focus
Drive standardization across diverse landscape
Drive technology standardization
Key Requirements
Manage direct or indirectly a team of up to 30 FTE’s