Agent Ou Agente - Conseil, Expérience Membre Et Client
Desjardins General Insurance
Thetford Mines, Quebec, Canada
Competitive salary; annual bonus; defined benefit ...
**
Minimum three years of relevant experience
French language proficiency required
Knowledge of desjardins products and services
**
Desjardins General Insurance is seeking a full-time on-site Agent/Advisor for Member and Client Experience in Thetford Mines, Quebec. The role involves enhancing customer satisfaction by providing financial advice, promoting digital solutions, and assisting with transactions while fostering cooperative values.
**
Job Summary
The role focuses on enhancing member and client satisfaction through welcoming service, active listening, and tailored financial guidance.
Employees are responsible for handling account openings, resolving fraud cases, and promoting the use of technological tools for financial autonomy.
The position offers a competitive salary, annual bonus, flexible vacation time, and a defined benefit pension plan starting in the first year.
Matching Summary
Match Score: 75
**
Desjardins General Insurance is seeking a full-time on-site Agent/Advisor for Member and Client Experience in Thetford Mines, Quebec. The role involves enhancing customer satisfaction by providing financial advice, promoting digital solutions, and assisting with transactions while fostering cooperative values.
**
Salary
Competitive salary; Annual bonus; Defined benefit pension plan; Collective health insurance; Reimbursement for wellness and equipment
Skills & Requirements
Must-have
Minimum three years of relevant experience
French language proficiency required
Knowledge of Desjardins products and services
Understanding of security and compliance standards
Experience with data integration systems
Nice-to-have
Ambassador for digital solutions
Cooperative values orientation
Agile learning mindset
Customer-centric approach
Ability to identify business opportunities
Key Requirements
Secondary school diploma (DES)
Three years of pertinent experience
Fluency in French
Knowledge of Desjardins product suite
Understanding of legal and internal control frameworks