Inženýr Zákaznické Kvality (iq)

Willenbrock Fordertechnik GmbH & Co. KG

Ostrov u Stříbra, Czech Republic
Customer complaint analysis
Root cause identification
Ms excel data analysis
This role serves as a key link between central service, development, quality, and production teams to resolve complex product issues

Job Summary

  • This role serves as a key link between central service, development, quality, and production teams to resolve complex product issues.
  • You will analyze customer complaints from the European service network to identify root causes and implement systemic technical solutions.
  • The position offers a senior technical role with real impact on product quality within the global KION Group.

Matching Summary

This role serves as a key link between central service, development, quality, and production teams to resolve complex product issues.

Skills & Requirements

Must-have

  • Customer complaint analysis
  • Root cause identification
  • MS Excel data analysis
  • Cross-functional coordination
  • English communication B2

Nice-to-have

  • International travel willingness
  • Strategic problem solving
  • Presentation skills
  • Initiative in technical improvements

Key Requirements

  • Proven experience in quality or technical support
  • Experience with technical problem analysis
  • Good knowledge of MS Excel
  • Communicative English level (min. B2)

Work Rights

Not specified

Tailored Resume

Cover Letter