Collections Specialist

Tribune-Star

5 years customer service or collections experience
Strong verbal and written communication skills
Proficiency in excel and data analysis
The role involves supporting markets by managing collection portfolios and handling sensitive customer collection calls

Job Summary

  • The role involves supporting markets by managing collection portfolios and handling sensitive customer collection calls.
  • The specialist acts as a liaison to third-party collection agencies and ensures proper station approvals for bad debt accounts.
  • This position requires coordinating monthly collection meetings and assisting sales staff with credit application processes.

Matching Summary

The role involves supporting markets by managing collection portfolios and handling sensitive customer collection calls.

Skills & Requirements

Must-have

  • 5 years customer service or collections experience
  • Strong verbal and written communication skills
  • Proficiency in Excel and data analysis

Nice-to-have

  • Associates degree in Accounting or Management
  • Ability to manage multiple projects with competing priorities
  • Self-motivated team player with high attention to detail

Key Requirements

  • Minimum 5 years' experience in customer service or collections
  • Associates degree in Accounting or Management (preferred)
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter