Crm Operations Manager

FanDuel

New York City, USA
Base: $102,000 - $127,000 usd; bonus/equity: annua...
On-site
Crm campaign execution
Manage crm tooling and systems
Lead a team of direct reports
FanDuel is looking for a CRM Operations Manager to help drive our CRM communication strategy, identify process improvements, and support other marketing initiatives

Job Summary

  • FanDuel is looking for a CRM Operations Manager to help drive our CRM communication strategy, identify process improvements, and support other marketing initiatives.
  • Oversee the end-to-end execution of CRM campaigns across all Flywheel & New Venture products, ensuring flawless delivery across email, push, and in-app channels.
  • We offer amazing benefits above and beyond the basics, including health plans, generous paid time off, annual bonus and long-term incentive opportunities, and 401k with up to a 5% match.

Matching Summary

FanDuel is looking for a CRM Operations Manager to help drive our CRM communication strategy, identify process improvements, and support other marketing initiatives.

Salary

Base: $102,000 - $127,000 USD; Bonus/Equity: Annual bonus and long-term incentive opportunities; Benefits: Medical, vision, dental, life, disability insurance, 401k match, commuter benefits, pet insurance

Skills & Requirements

Must-have

  • CRM campaign execution
  • Manage CRM tooling and systems
  • Lead a team of direct reports
  • Refine campaign QA processes
  • Develop scalable workflows
  • Monitor key performance indicators

Nice-to-have

  • Positive attitude and collaboration
  • Avid sports and gaming fan
  • Knowledge of Photoshop
  • SQL knowledge a plus

Key Requirements

  • 4–6 years CRM, marketing operations, or automation experience
  • 2+ years managing a team of 3+ direct reports
  • Familiarity with HTML/CSS for email editing
  • Experience with Personalization tooling
  • Bachelor's Degree preferred
  • Advanced Excel proficiency
  • Comfortable with documentation & project management tools

Work Rights

Not specified

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