Customer Journey Manager E

Lloyds Banking Group

Multiple Locations
Base: £61,344 - £68,160; bonus/equity: not specifi...
Hybrid
End-to-end customer journey understanding
Data integration for customer journeys
Cross-functional alignment coordination
This role offers a unique opportunity to shape customer journeys that enhance financial planning experiences

Job Summary

  • This role offers a unique opportunity to shape customer journeys that enhance financial planning experiences.
  • You will work with a talented team to create tailored digital experiences for customers.
  • The company values diversity and promotes an inclusive workplace culture.

Matching Summary

This role offers a unique opportunity to shape customer journeys that enhance financial planning experiences.

Salary

Base: £61,344 - £68,160; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • End-to-end customer journey understanding
  • Data integration for customer journeys
  • Cross-functional alignment coordination

Nice-to-have

  • Continuous improvement mindset
  • Customer-centric approach
  • Critical thinking skills

Key Requirements

  • Experience in customer journey mapping
  • Ability to draw insights from data
  • Proficiency in tools like Figma and Visio

Work Rights

Not specified

Tailored Resume

Cover Letter