Responsible for providing a welcoming, professional, and helpful experience to all members
Job Summary
Responsible for providing a welcoming, professional, and helpful experience to all members.
The Service Associate will handle member inquiries and requests, offer knowledgeable assistance, and ensure every individual feels valued and supported in their fitness journey.
Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.
Matching Summary
Responsible for providing a welcoming, professional, and helpful experience to all members.
Skills & Requirements
Must-have
Friendly and professional attitude
Handle member inquiries and requests
Process payments for memberships
Follow safety protocols and procedures
Maintain clean and organized front desk
Nice-to-have
Embrace company core values
Create a fun atmosphere
Strong interest in fitness industry
Key Requirements
CPR certification required within 30 days
Attend all mandatory company trainings
Ability to work in a gym setting
Ability to bend and lift more than 40 lbs
Proficiency in MS Office and gym management software