Customer Banking Specialist - Lakes Entrance

Commtq

Lakes Entrance, Australia
Not specified; not specified; not specified
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • Employees will provide options through education and demonstrate in-branch technology and digital banking options.
  • The position requires working in a multi-channel branch that transitions from face-to-face service to telephone and digital support after 1pm.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail

Nice-to-have

  • Genuine interest in financial wellbeing
  • Ability to work in busy commercial environment
  • Holistic problem-solving skills

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to act with integrity

Work Rights

Not specified

Tailored Resume

Cover Letter