Customer Solutions Manager, Customer Solutions Manager

Amazon

Guangzhou, CN
**
Customer solutions management
Technical program management
Cloud migration strategy
** Amazon is seeking a Customer Solutions Manager for its AWS Global Sales team in Guangzhou, CN. The role involves guiding customers through their cloud adoption journey, collaborating with various internal teams, and ensuring a positive customer experience. **

Job Summary

  • This role serves as a strategic business and technical program manager to accelerate customer cloud adoption at scale through guiding customers on their cloud journey.
  • You will act as the single point of contact for customers and internal stakeholders to scope work, set goals, and track progress on complex technology problems.
  • The position requires assessing risks, anticipating bottlenecks, and balancing trade-offs to maximize business value while influencing customers to allocate appropriate resources.

Matching Summary

Match Score: 75

** Amazon is seeking a Customer Solutions Manager for its AWS Global Sales team in Guangzhou, CN. The role involves guiding customers through their cloud adoption journey, collaborating with various internal teams, and ensuring a positive customer experience. **

Skills & Requirements

Must-have

  • Customer Solutions Management
  • Technical Program Management
  • Cloud Migration Strategy
  • Stakeholder Management
  • Risk Assessment and Mitigation

Nice-to-have

  • AWS Evangelism Experience
  • Dynamic Environment Adaptability
  • Cross-functional Collaboration
  • Innovative Problem Solving
  • Global Enterprise Exposure

Key Requirements

  • Strong organizational and troubleshooting skills
  • Ability to maintain composure in stressful situations
  • Highly analytical and technically proficient mindset

Work Rights

Not specified

Tailored Resume

Cover Letter