Agentic Customer Success Director

Salesforce UK

Base: cad 160,000 to cad 210,000 annually; bonus/e...
Not specified
8+ years of work experience
5+ years in customer success
Experience in adoption and change management
Salesforce is seeking an Agentic Customer Success Director to lead customer success initiatives focused on AI solutions, organizational change management, and value realization. The ideal candidate will have extensive experience in customer success or management consulting, particularly within supply chain or financial services

Job Summary

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • As the Agentic Customer Success Director, you are the strategic architect of value.
  • You will enable the Customer Center of Excellence and drive deep consumption of AI solutions.

Matching Summary

Match Score: 85

Salesforce is seeking an Agentic Customer Success Director to lead customer success initiatives focused on AI solutions, organizational change management, and value realization. The ideal candidate will have extensive experience in customer success or management consulting, particularly within supply chain or financial services.

Salary

Base: CAD 160,000 to CAD 210,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 8+ years of work experience
  • 5+ years in Customer Success
  • Experience in adoption and change management

Nice-to-have

  • Deep understanding of AI solutions
  • Strong ability to interpret data
  • Exceptional communication skills

Key Requirements

  • Governance leadership experience
  • Analytical fluency
  • AI fluency

Work Rights

Not specified

Tailored Resume

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