Strategy & Operations Manager - Patient Support

Eucalyptus

United Kingdom
Not specified; employee options program included; ...
On-site
5+ years high-velocity environment experience
Structured problem solving and hypothesis testing
Hands-on execution with incomplete information
The role focuses on building a category-defining Patient Operations engine to improve retention, LTV, and contribution margin

Job Summary

  • The role focuses on building a category-defining Patient Operations engine to improve retention, LTV, and contribution margin.
  • Candidates will act as a strategic thought partner to leadership while driving end-to-end delivery of high-impact initiatives across clinical, product, and growth functions.
  • Eucalyptus offers employee stock options, a personal development budget, wellness allowances, and enhanced parental leave policies.

Matching Summary

The role focuses on building a category-defining Patient Operations engine to improve retention, LTV, and contribution margin.

Salary

Not specified; Employee options program included; Monthly wellness allowance and yearly personal development budget provided

Skills & Requirements

Must-have

  • 5+ years high-velocity environment experience
  • Structured problem solving and hypothesis testing
  • Hands-on execution with incomplete information
  • Cross-functional collaboration with clinical and product teams
  • Strong business acumen connecting to commercial outcomes

Nice-to-have

  • Healthcare or regulated industry background
  • Experience building behavior change products
  • Previous startup or scale-up tenure
  • Product sensibility for user-centric design
  • High agency in ambiguous situations

Key Requirements

  • 5+ years experience in high-velocity environments
  • 1-2 years in strategy or operations at a startup
  • Background in consulting or banking preferred
  • Proven track record of moving core business metrics

Work Rights

Not specified

Tailored Resume

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