BBVA is seeking a Supernumerario De Atención Y Gestión Col to provide comprehensive customer service and support in various banking operations. The ideal candidate will have a background in finance, customer service, and operational management, with a strong emphasis on digital banking transformation
Job Summary
Support designated offices by providing comprehensive and strategic customer service in the commercial and operational areas, ensuring an agile, friendly, and personalized experience.
Manage the portfolio of products and services, including financing, acquisition, credit cards, and accounts, by promoting cross-selling and migration to digital channels.
Ensure effective resolution of claims and incidents, and execute banking operations under strict compliance with institutional regulations and security protocols.
Matching Summary
Match Score: 75
BBVA is seeking a Supernumerario De Atención Y Gestión Col to provide comprehensive customer service and support in various banking operations. The ideal candidate will have a background in finance, customer service, and operational management, with a strong emphasis on digital banking transformation.
Skills & Requirements
Must-have
Integral and strategic customer service
Cross-selling and digital channel migration
Effective claims and incident resolution
Compliance with regulations and security protocols
Commercial and transactional responsibilities
Nice-to-have
Agile, friendly, and personalized experience
Transforming dreams into opportunities
Leading global changes through digital transformation
Innovative and accessible banking
Key Requirements
Professional or 9th semester student in Administration, Banking and Finance, Economics, or related financial fields
2 years of experience in commercial roles with customer service orientation
1 year of experience in cash handling and comprehensive advisory