This position is proactive and focused on detail to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience
Job Summary
This position is proactive and focused on detail to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience.
The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs.
JLL empowers you to shape a brighter way, combining world-class services, advisory, and technology for clients.
Matching Summary
This position is proactive and focused on detail to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience.
Skills & Requirements
Must-have
Workspace services delivery
Occupant and Guest Experience
Proactive checks and reporting
Vendor and service provider management
Risk assessment and incident reporting
Nice-to-have
Agility of mind
Customer delight focus
Teamwork and collaboration
Open to new ideas
Key Requirements
8 to 10 years in facility management or hospitality
Fluent in Cantonese and English
Bachelor’s degree in facilities management or related field (added benefit)